When Zune videos won't play on the device, there are 3 common issues faced by users. We will discuss these issues as well as their solutions.
Video Format
First and most common reason why Zune videos won't play is due to incompatible video format. Basically, Zune supports the following video format:
1. MPEG-4 media (.m4v and .mp4)
2. QuickTime movie (.mov)
3. Widows Media Video (.wmv)
4. Windows Media Center DVR (Windows Vista Home Premium and Ultimate only) (.dvr-ms)
If you are not sure whether the video that you have is of the correct format, you may use software like Cucusoft Video Converter to do the conversion. The website provides free shareware download that you can try before deciding whether you want to buy.
Go to Cucusoft.com and click on "Products Download" section.
Corrupted Or Infected Video File
Another reason Zune videos won't play on the device is that the videos are in fact fake or corrupted. If you have gotten a video from some free download sites and it doesn't play, chances are it is either a fake or worse infected with viruses, Trojan horses or spywares. Not only will these videos harm the computer, they have the potential to do damage to the Zune device as well when they are played.
Delete those files from your computer and the device. Go for specialized download portals that charge a one-time membership fee for unlimited download. The contents in these portals are safe for download and they do not charge pay-per-download fees. Furthermore, contents are Zune compatible so you won't encounter issues like Zune videos won't play. A lifetime membership can cost as low as less than .
DVD Protection
More and more users are encountering this problem. They rip DVD videos, convert them to wmv or mp4 format and sync them to Zune. Yet Zune videos won't play and gives an error. The video plays on PC or laptop but just doesn't work on the device. This could be due to the special DVD protection built into the DVDs.
The workaround is to use software like the latest version of 1ClickDVD Copy or DVD43 to rip the DVD video and then convert the ripped video file using Cucusoft Video Converter. If you happen to run 64-bit version of Vista, you will find that AnyDVD works just fine with DVD ripping.
